CRM development for optimization of logistics company processes.
CRM-system
“GrandS” VPU
Technical Requirement
UX/UI-design
Front-end / Back-end
QA
Production
Support
6 month
We tell you about the stages of
CRM system development
All services are developed to monetize the idea. From whom to earn, which monetization system to choose. How to scale earnings platforms and organization? All these issues were also on the side of the ilavista team.
We use flexible Agile and Scrum methodology that allow us to create projects that meet business requirements.
Tools: Jira, confluence (to define tasks), Miro, Figma (to create site maps).
All research (creation of value proposition, customer profile, CJM and scenarios) are made in Figma.
Tools: Figma, Sketch (interfaces and prototyping), Adobe Photoshop, Adobe Illustrator (graphics), InVision (prototyping), Adobe After Effect (video content).
Tools: Vue.js (vuex, vue-router etc.), Bootstrap 5, GSAP, html, css, js.
Technologies: AMP (google technology for loading boost and website work), SPA (technology for website work without page reload), PWA (for mobile app functionality).
We use Laravel Framework (v9) - an open source php framework, as well as related technologies (MySQL, Redis, Docker, socket.io etc.)
Channels: content marketing, SEO, paid advertisement (search, media, targeted).
Tools: Google Analytics, Yandex.Metrica (web-analytics tools), third-party services creating quizzes, lead-forms, scheduled posting, masslooking/massliking, chat bots, pop-up windows./massliking, chatbots, pop-ups.
The administration panel is the working place of the administrator, who has all the rights to manage the system. He can create and delete managers, create financial reports and monitor statistics across the company.
01 - Home page
On the project map you can see which blocks the project development consisted of, which pages were implemented and the full scope of tasks to be implemented.
// Manager’s personal account
Login
Profile
Creation
Applications
Creation
Application
Executors
Creation
Executor
Customers
Creation
Customer
Notes
Creation
Settings
// Administration panel
Login
Profile
Creation
Users
creation
User
Applications
Creation
Application
Executors
Creation
Executor
Customers
Creation
Customer
financE
Motivation
All the work of the manager is carried out in the personal account. The manager can create applications for clients, carriers and manage the workflow process directly in the personal account.
01 - Customers
02 - Page of a customer
The "applications" section stores all information about the client, the carrier, the application cost and documents between all participants of the transaction. This greatly simplifies the process and reduces the time spent by the manager on each application.
01 - Applications
02 - Applications
03 - Application / Description
04 - Application / Documents
In the "performers" section, the manager creates and manages his carriers. For each carrier, the entire history of applications, documents and information about the carrier's vehicles is stored.
01 - Executors
02 - Page of an executor
To get free traffic to the site, SEO optimization was incorporated into the structure. All pages have metadata: URL / Title / H1 / Description / Alt. For dynamic pages, metadata is created automatically according to the specified logic. This gives additional free traffic to the site.
Vue.js, Vue-Bootstrap, HTML5, AJAX, CSS3, JavaScript, Vuex
PHP7, Docker, MySQL, GIT
Internal and external services of the company
